Help that starts with the app you are actually using.

LMOS currently spans a browser-based operating environment and desktop-style app ecosystem, with a governed path toward native and virtual-computer modes. Capabilities differ by runtime and LM should not claim access the browser does not actually provide.

No. The architecture prefers local CPU, GPU, memory, and device-local media workflows where practical. Some collaboration, account, publishing, and cloud-connected features necessarily use online services.

Email laynemcdonald@gmail.com or use the support form on this page. Please never send passwords, payment-card numbers, recovery codes, or other secrets.

Use the Terms and Privacy links in the LM footer. Those policies govern the service. This support page is a plain-language help resource and is not a substitute for the formal policies.

You keep ownership of your original work. LM receives only the permissions needed to provide the service you choose, subject to the Terms and any third-party licenses attached to material you use.

LM does not position private project content as public material. Projects are private by default unless you intentionally choose a sharing or publishing action.

Tell us the app, device, browser or operating system, what you were doing, what you expected, what happened instead, and whether it happens every time. Screenshots are helpful when they do not expose private information.

Yes. Use the Privacy Policy and Account & Data Deletion pages on the LM site, or submit a support request and choose Privacy. Identity verification may be required before account or data actions are completed.

Apple App Store and Google Play purchases are processed under the store account and platform rules used for the purchase. LM support can help identify the product or access issue, while store-managed billing, cancellation, family sharing, and refund steps may remain with Apple or Google.

Make sure the app or browser is current, confirm the device has an Internet connection when the feature requires one, reopen the affected screen, and retry once. If the problem remains, send the device type, operating system, app or browser version, and the exact step where it failed.

LM products target readable controls, keyboard and touch access, responsive layouts, text scaling, and reduced-motion friendly behavior where applicable. If something is hard to read, reach, hear, or operate, submit it as an accessibility support issue so it can be tracked.