LM SUPPORT · KINGDOM BUILDERS
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A family-safe block-world adventure built around creativity, exploration, biblical places, quests, and kid-first play.QUICK ANSWERS
Kingdom Builders FAQ
Can adults contact children in Kingdom Builders?
The product is designed so adults cannot freely contact children. Child safety, private or family-controlled social systems, and parent controls take priority over open social features.
Is every biblical scene meant to be a literal reconstruction?
No. Historical and biblical material should be labeled carefully. Gameplay, artistic reconstruction, and educational context should not be presented as archaeological certainty when the evidence does not support that claim.
How do I contact LM support?
Email laynemcdonald@gmail.com or use the support form on this page. Please never send passwords, payment-card numbers, recovery codes, or other secrets.
Where can I read the legal terms and privacy information?
Use the Terms and Privacy links in the LM footer. Those policies govern the service. This support page is a plain-language help resource and is not a substitute for the formal policies.
Who owns the work I create?
You keep ownership of your original work. LM receives only the permissions needed to provide the service you choose, subject to the Terms and any third-party licenses attached to material you use.
Does LM sell my private project content?
LM does not position private project content as public material. Projects are private by default unless you intentionally choose a sharing or publishing action.
What should I include in a bug report?
Tell us the app, device, browser or operating system, what you were doing, what you expected, what happened instead, and whether it happens every time. Screenshots are helpful when they do not expose private information.
Can I request deletion or privacy help?
Yes. Use the Privacy Policy and Account & Data Deletion pages on the LM site, or submit a support request and choose Privacy. Identity verification may be required before account or data actions are completed.
What if I bought the app or subscription through Apple or Google?
Apple App Store and Google Play purchases are processed under the store account and platform rules used for the purchase. LM support can help identify the product or access issue, while store-managed billing, cancellation, family sharing, and refund steps may remain with Apple or Google.
What should I try before reporting a technical problem?
Make sure the app or browser is current, confirm the device has an Internet connection when the feature requires one, reopen the affected screen, and retry once. If the problem remains, send the device type, operating system, app or browser version, and the exact step where it failed.
Does LM support accessibility needs?
LM products target readable controls, keyboard and touch access, responsive layouts, text scaling, and reduced-motion friendly behavior where applicable. If something is hard to read, reach, hear, or operate, submit it as an accessibility support issue so it can be tracked.
Support answers explain how LM products work. They are not legal, medical, financial, emergency, or other regulated professional advice. App-store rules, device-platform policies, third-party services, licenses, Terms, Privacy Policy, and any product-specific notices still apply. For urgent safety or emergency needs, use the appropriate local emergency or professional service instead of an app support form.
Questions that reveal a useful general answer may become candidates for the public FAQ only after review. Personal information, private project details, account-specific facts, and sensitive support content should not be published as FAQ material.